Do you want to become part of a team that through a unique and innovative product design facilitates a fast and lag-free internet for users worldwide? This one-of-its-kind, Oslo-based, Norwegian AI company is looking for you!

Who are we?

At Domos we have established ourselves as global leaders addressing internet network quality and

latency management. Our customers are the leading internet and broadband service providers in the

EU and US and together with them we are entering a phase of rapid expansion.

In short, Domos makes software for Internet Service Providers (ISPs) that are embedded into any Customer Premises Equipment for improved network quality. By monitoring, analyzing, and optimizing end-to-end latency, in real time, directly in the customers’ WiFi or Broadband connection, Domos gives ISPs access to unique insights of the user’s data-bottlenecks, enabling exclusive customer experiences as well as application integration to manage network optimization preferences. We are rapidly expanding and will be installed in 100 million homes in EU and US within 12 months

Are you ready to join us on our exciting journey ahead?

The position

Based in Oslo and reporting to the CEO, the Global Technical Account Manager will be responsible for

supporting and managing all aspects of the technical engagement with customers, prospects, and

partners.

This position will work closely with our Global Sales Manager and act as interface to our internal

product and QA teams, securing successful delivery throughout the sales and implementation cycle.

In the coming years, the right candidate will also be given the opportunity to create and lead a

growing internal account management team.

Responsibilities include, but are not limited to:

• Managing all aspects of technical activities across the company while supporting our customers, prospects, and 3rd party partners in delivering commitments.
• Technical ownership of the assigned end user account(s), partners, solution positioning, proposals and presentation of Domos technology and solutions.
• Supporting the company’s efforts on strategic activities.
• Develop relevant product and solution differentiation to customers, prospects, senior management, and members of technical staff.
• Manage the qualified evaluation (PoC process) of our solutions at end user locations.
• Respond to technical inquiries from customers, prospects, partners, and sales colleagues.
• Provide timely and effective feedback to management and other members of the account team regarding account status, product issues, and possible improvements in our solutions and go to market approach.
• Assisting sales, partner during sales, product trials, installations, and upgrades.

Why join this unique opportunity?

Joining Domos means becoming part of the global leader in Latency Management for ISPs. With headquarters in Oslo Science Park in Norway and offices in Germany, Finland, and the US, we give the right candidate the opportunity to join at an exciting stage of our growth and be part of shaping our international scaling and strategy.

Domos is also the organizer of the Understanding Latency webinar series, available at

understandinglatency.com. This series offers a platform for prominent professionals in the network latency domain to share their industry expertise. We take pride in having hosted some of the most influential figures in this field.

At Domos, you will have the opportunity to change and influence your workplace as well as our product.

We place great value in our team members establishing an inclusive work culture that upholds teamwork, collaboration, and fosters everyone's professional growth. We understand the importance of work-life balance and provide our employees with the freedom and responsibility to manage their workloads. We organize social events to keep our team connected, motivated, and ready to take on any challenge that comes our way.

Who are we looking for?

We believe you will need to have excellent presentation skills, be a great communicator, strong administrative skills as well as the ability to work with purpose and take initiative. The successful candidate must be self-motivated, results-driven, detail oriented, and thrive in a fast-paced, challenging, but rewarding global environment. You also need to already understand some or be eager to deep dive into the technical aspect of the product.

Other things we are looking for:

• Proven ability to build strategic and trusted relationships at all levels internally and externally.
• Strong cross-functional coordination skills with ability to create and execute plans.
• Consistent in follow up and execution, internally and with customers, prospects, and partners.
• Track record of ensuring that technical knowledge is spread to salesforce and outreach channels, ensuring correct product positioning and business growth.
• Exceptional communication, public speaking, presentation, training and listening skills.
• Fluent in English verbal and written. Norwegian language skills not required.
• General technical aptitude.
• A good combination of resiliency and flexibility.
• Be a driver of change.

Next step

We want to make the process as smooth and easy for you as possible, ultimately it is our job to ensure

that you get the best insight into the company.

If you already feel that you could excel in this role, please apply via the apply button. If you have

questions or would like further information prior to taking the leap, feel free to get in touch with our

recruitment partner Patricia Riolfo in AvantGarde Search. She will happily send you a detailed

prospect with much more information about us and the position.

patricia@avantgardesearch.no

For more information, follow Domos on LinkedIn, Twitter and YouTube, or visit domos.ai.