Technical Manager Customer Relations | Bulk DC | Vennesla
Do you thrive in the interface between Technical Management and Customer Relations, and wish to contribute to a more sustainable infrastructure solution? Join us at Bulk Data Centers!
With a mission of bringing sustainable solutions to a global audience, we are now looking for a Technical Manager Customer Relations to join Bulk Data Centers' journey!
As data usage grows, IT and communication infrastructure is evolving for faster connections and more data processing options. Meanwhile, finding sustainable solutions has grown into a bigger concern. This is where Bulk Data Centers come into play.
Who are we?
Bulk Data Centers is a part of Bulk Infrastructure, a leading provider of sustainable digital infrastructure in the Nordics. Bulk Infrastructure is an industrial investor, developer, and operator of industrial real estate, dark fiber networks and data centers. We are now experiencing significant growth, and are looking for a new colleague who will help us in our journey and make our team even better in creating a sustainable and secure future.
About the position
As a Technical Manager with customer relations responsibility, you will experience a dynamic range of tasks, working in the interface between commercial and technical arenas. The role provides technical support to our customers before and after a sale. You will work closely with customers to build a strong relationship, ensuring successful onboarding, and help evaluate their technical needs. You will collaborate closely with the Site Manager at Bulk N01 Campus and contribute to build customer satisfaction.
Some of your key responsibilities will include:
- Being the customers main point of contact for technical requests.
- Identify, coordinate, and manage customer needs (logistics to transportation).
- Leading onboarding projects.
- Facilitate customer meetings.
- Stakeholder management.
- Collaborate with internal teams and customers to secure best practices.
- Conduct technical reports.
Who are we looking for?
For this position, we will place great emphasis on your personal qualities. As a person, we believe you are structured and a great communicator. You thrive in the interface between technical and commercial and possess a general understanding of IT and HW, such as fiber networks. You are familiar with stakeholder management and possess a high degree of integrity.
To succeed in this role, we also believe you have:
- Bachelor’s degree or higher in Electro or a related field.
- Minimum of 5 years of Technical Management experience, involving stakeholder and customer management.
- General understanding of information security.
- Knowledge of security technologies such as IDS/IPS, vulnerability testing, and Firewalls.
- Understanding of data center services to customers, such as power, cooling, connectivity, and security.
- Good written and verbal English and Norwegian skills.
Next step
First and foremost, we appreciate your time spent reading this advertisement. If the role of Technical Manager Customer Relations aligns with your aspirations, we encourage you to show interest by uploading your CV and a short cover letter into our recruitment system. We will screen all candidates and those who are deemed of interest will receive more information about the role and Bulk Data Centers.
Candidate's moving forward in the hiring process will undergo a background check and must be able to be security cleared by the National Security Authority (NSM).
If you have additional questions, please reach out to our recruitment partner, Amanda Wörne at Avantgarde Search: amanda@avantgardesearch.no, +46735001023
We are looking forward to hearing from you!
- Locations
- Kristiansand
Technical Manager Customer Relations | Bulk DC | Vennesla
Do you thrive in the interface between Technical Management and Customer Relations, and wish to contribute to a more sustainable infrastructure solution? Join us at Bulk Data Centers!
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